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Privacy Policy

Roots Family Counseling
Website: https://www.rootsfamilycounseling.com
Address: 1241 S Tamiami Trail, Sarasota, FL 34239
Phone: (941) 587-9594
Email: info@rootsfamilycounseling.com

Last Revised: November 14, 2025

Quick Disclaimer (About Sensitive/Health Information)

Our website contact form collects only basic contact details (name, email, phone) and your message. We do not collect payment details, Social Security numbers, medical records, or other sensitive personal information through the website.
Please avoid sharing detailed health or treatment information in the message field. Email and web forms are not a substitute for HIPAA-secure channels. If you need to share sensitive information, please call us at (941) 587-9594 so we can coordinate an appropriate, secure method.

1) Information We Collect (Notice)

When you use our contact form or email us, we may collect:

  • Name
  • Email address
  • Phone number
  • Message content (whatever you choose to write)

We are the sole owners of this information collected through the website and direct communications.

2) How We Use Your Information & With Whom It’s Shared (Choice)

We use your information only to:

  • Respond to your inquiry
  • Provide requested information about services
  • Schedule or coordinate appointments

We do not sell or rent your information. We do not share your information with third parties outside our organization, except as needed to fulfill your request or as required by law.

If we ever wished to use your information for additional purposes (e.g., general updates), we would only do so in a way that honors your opt-out choices.

3) Your Access & Control (Access)

You may contact us at any time to:

  • See what data we have about you (if any)
  • Request corrections
  • Request deletion of your data
  • Express concerns about our use of your data

To exercise any of these rights, email info@rootsfamilycounseling.com or call (941) 587-9594.

4) How We Protect Your Information (Security)

Our website uses HTTPS (encrypted connections) for form submissions. Access to personal information is limited to personnel who need it to respond to inquiries or provide services. Systems used to store information are maintained in secure environments.

Please note: No method of internet transmission or electronic storage is 100% secure. Do not include detailed medical or highly sensitive information in the website form or email.

5) Concerns & Complaints (Redress)

If you believe we are not abiding by this Privacy Policy, please contact us immediately:
Phone: (941) 587-9594
Email: info@rootsfamilycounseling.com

6) Changes to This Policy (Notice of Change)

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this page periodically.

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